EVOLVING BUSINESS STRATEGIES FOR SUCCESS
Target Managment’s discovery process uses a facilitated workshop with as many of the client’s staff as possible to get to grips with the world as seen by the business.
Half-day or whole day workshops are very effective methods of problem solving, issue resolution or getting concensus on a way forward.
Business decisions or issue resolution can be achieved in a condensed time span, at lower cost and with a higher degree of expert involvement than by traditional methods.
Particularly complex issues or political situation can be managed in the facilitated environment in a way that is simply not possible in the normal work situation.
Other benefits of a facilitated workshop
Business decisions or issue resolution can be achieved in a condensed time span, at lower cost and with a higher degree of expert involvement than by traditional methods. Particularly complex issues or political situation can be managed in the facilitated environment in a way that is simply not possible in the normal work situation.
Issues or problems arise in business generally as the result of change or the need for change. This may be in the context of a project or initiative or as the result of competitive pressure, market forces or regulatory change. Facilitated workshops provide a controlled environment in which the decision makers and experts can consider options, consequences and solutions. The environment set up by a skilled facilitator can be apolitical or ‘failure free’ as is necessary in the circumstances. This psychological positioning is vital if good decisions are to be made for the benefit of those aspects deemed important to the organisation at large.
Resources are dedicated to the workshop or series of workshops over a short period, as opposed to a smaller resource over a longer period as is common with traditional techniques. The workshop itself represents an intense and highly productive environment.
Controlled time span
The concentration of effort in a single day or half-day facilitated workshop shortens overall elapsed time if only by providing a clear process and time span in which a decision making process is to take place. When consensus is achieved during these workshops, it tends to be binding – the participants will tend to live with the consensus decisions of the group as long as it is feasible. As public forums, the workshops alter the psychology of the decision making process, giving an overt milestone to which the whole team works.
Workshops improve team communications and result in team based solutions, not apparently arbitrary or dogmatic decisions. This communication promotes co-operation and commitment to the results. Workshops improve relations between the participants and promotes cooperation and commitment between the customers, suppliers and managers involved in the process. Participating departments often quote the improvement in nterpersonal relations as one of the greatest, though immeasurable, benefits of the facilitated workshop process.
Whatever the duration, good workshops are considered equally valuable. However, from these figures the longer workshops proved to be more consistent and reliable in their ability to turn out good results.